Home Care Assistance

I Need a Home Care Package

If you have reached a point in your life when you believe you would benefit from a Home Care Package, there are a number of factors to consider, and ways in which the highly qualified team at Home Care Assistance can help you to navigate what can seem like a daunting process for many.

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I need support but I want to stay at home

Research has shown that most older Australians would rather receive help at home than relocate into an aged care facility to retain the familiarity of their own home and their independence. This is made possible thanks to Home Care Packages funded by the federal government.

What is a Home Care Package?

Home Care Packages are government funded and tailored to the individual. They are an option for anyone who has care needs and especially helpful when a coordinated approach to the delivery of help at home is needed. They can cover everything from assistance with everyday tasks such as housework, gardening and cooking, to more complex services such as personal care, wound care or Allied Health Services. Home Care Packages are a great option to stay at home for most older Australians, with funding increasing as a higher level of support is required.

Who qualifies for a Home Care Package?

In order to qualify for a Home Care Package, you need to be over 65 years of age (50 years or older for Aborigninal or Torres Strait Islander people) and require support in at least three areas of your life. For example: transport, help with meals and support with housework.

Home Care Assistance is here to support you through the process below. Contact one of our Client Care Managers HERE.

Are there different packages for different needs?

There are four levels of support available with Home Care Packages:

Home Care Package Level 1

For basic home care needs
Funding for up to $10,270 per year
Approximately 2 hours of support each week

Home Care Package Level 2

For moderate home care needs
Funding for up to $18,060 per year
Approximately 3-4 hours of support each week

Home Care Level 3

For high home care needs
Funding for up to $39,310 per year
Approximately 7-8 hours of support each week

Home Care Package Level 4

For very high home care needs
Funding for up to $59,593 per year
Approximately 11-12 hours of support each week

What if I need help with only one or two areas?

If you only need support in one or two areas of your daily life, or are looking for extra assistance while you’re waiting for your Home Care Package, entry-level subsidised home support is available through the Commonwealth Home Support Program. Contact our office and one of our friendly team will guide you through the process so you can continue to live comfortably in the safety of your own home.

How much does a Home Care Package cost?

The great news is that Home Care Packages are free to fully funded aged care pensioners. Partially self-funded or fully self-funded retirees are also eligible for a Home Care Package though may be required to pay an income-tested care fee, which could be as small as $7 per week. You can estimate your care fee using this link

What if I need extra support above the funding level of my Home Care Package?

If you need extra support we can provide services on a private basis.

How do I apply for a Home Care Package?

There are four easy steps to getting a Home Care Package

Step 1: Apply for an Assessment

Applying for an assessment is a quick and easy process and can be done online or by calling My Aged Care on 1800 200 422. You will need your Medicare card handy to complete the assessment. Your GP is also able to refer you for an assessment. If you need some assistance or have further questions about the process, get in touch with Home Care Assistance and our friendly team will be more than happy to help guide you through the process.

Step 2: Attend a face-to-face meeting

Within three weeks of contacting My Aged Care, you will be contacted to arrange a face-to-face meeting in your own home to better understand your support needs. You can find out more about what happens at your face-to-face meeting and how best to prepare for it here.

Step 3: Await confirmation of your Home Care Package

Once you’ve been approved for a Home Care Package, you will be placed on the national queue to wait for a package. The expected wait times can be found here. These times will be shorter if your approval is “High Priority”.

When your Home Care Package wait time is less than three months, you will receive a letter from My Aged Care letting you know that it is time to find a Home Care Package Provider. This is the perfect time to get in touch with the team at Home Care Assistance.

Step 4. Give us a call

The dedicated team at Home Care Assistance works
alongside you to create an individualised care plan. We make it easy to receive the best possible value and care from our service. We know from experience, that carefully listening to you allows us to meet your needs, enabling you to continue living life to the fullest.

Home Care Assistance is here to help you get the most out of your Home Care Package. By setting up a call we can assist you through the process. You can find our team here.

Extremely friendly and flexible giving exceptional value with the care provided.

Ralph T.

Working for Home Care Assistance has been an incredible experience for me. Meeting with new clients, hearing their life stories and fulfilling their needs, it is just a wonderful feeling.The company... focuses on providing valuable trainings and buddy shifts which not only ensures a seamless experience for both parties involved but also reflects their commitment to excellence. In addition, having a reliable and professional team to provide guidance and support during unexpected events is a testament to the company dedication to creating a safe and supportive work environment.read more

Timea S.

Excellent service. Efficient, caring and understanding. They cared very well for my dad before he passed away earlier this year and they are now assisting with my mum. Highly recommended.

F N.

Sandra P.

ourania M.

Ros F.

Home Care Assistance

I Need a Home Care Package