Home Care Assistance, West Coast Perth, along with Kate and all of the carers have provided the utmost in reassurance and care for the eldest member of our family. After initially using another provider for in-home care we are very satisfied with the genuine, responsive and efficient direct care and management of the care team provided to us by Home Care Assistance. We would recommend them without hesitation and value the way in which they work closely with our whole family to ensure that all people involved are satisfied with the day-to-day care being provided.
Kate and her team saved the dynamics of our family at a stressful time, when we felt one of us would have to move in and become our parents’ full time carer, as all alternative options could not provide the level of care we required. Her calm, can do approach, was a breath of fresh air; nothing is ever too much trouble and we can contact her directly anytime. Over the last 2 years the HCA team have become an extension of our family. Our parents have regained a peaceful, daily routine and are living out their final years happily at home. We now enjoy more quality time with them, knowing they are safe, content and well looked after.