Home Care Assistance

Our Care Approach

Home Care Assistance takes a unique approach to the care of older Australians. We offer personalised services and care management to each and every individual. We are able to achieve this by attracting the most innovative, creative, compassionate and committed employees.
  • Hourly Care
  • 24 Hour Care
  • Hospital to Home
  • Specialised Care

Our Approach

Holistic Health and Wellness with our Balanced Care Method™

The Balanced Care Method™ is a holistic approach to senior care that promotes healthy mind, body and spirit and is based on the lifestyles of the longest-living people in the world.

Elevating the standard of care – one person at a time.

The care team’s goal is not just matching individuals to Care Workers but working with families to create personalised care plans that ensure optimal quality of life for their loved one.

At Home Care Assistance, our care philosophy seeks to optimise the wellness of older Australians and bring energy, independence and joy in this special phase of life. Read on to learn about the programs that define our approach to in-home care.

Hiring and Training the Industry’s Best

Our care workers are the heart and soul of our company. As such, we have a team dedicated to recruiting, screening and training the very best care workers to take care of your ageing loved one. We typically hire only 1 in 25 applicants.  We conduct thorough background checks and can administer a psychological examination developed by PhD psychologists to assess honesty and conscientiousness.

Personalised Care Management

With our seasoned team of care professionals, individuals and their families receive the highest standard of care throughout the length of service. From performing complimentary in-person consultations to creating personalised care plans and conducting regular quality assurance visits, our Care Team is highly accessible and available to you 24/7 to provide status updates on your loved one. The Care Team can also coordinate between health care professionals, maintaining clear lines of communication to all family members.

Home Care Advantage Checklist

We know finding the right care for your loved one can be overwhelming. Our Home Care Advantage Checklist below can help you identify the important questions to ask when researching care.
How We Compare To Other Providers The Home Care Assistance Advantage
Has the company been responsive, informative and professional?
   

We are available 24/7 as a professional resource for you and your family.

Are the Care Workers screened and insured?
   

We typically hire only 1 in 25 applicants and always conduct extensive screening and background checks.

Does the company employ its Care Workers and take care of taxes, withholding and workers’ compensation?
   
Our Care Workers are employees, not contractors, to protect you from managing liability.
Does the company guarantee a personality match and offer Care Worker interviews?
   
We ensure a personality match and will not change your Care Worker as long as you’re satisfied.
Does the company offer back-up Care Workers in case of emergency?
   
We have an extensive roster of trained employees available for all individuals’ needs.
Is the Care Manager available on-call 24/7, including nights and weekends?
   
We are available 24/7 for our families and individuals’ needs, including evenings, holidays and weekends.
Does the company perform regular quality assurance visits, satisfaction reviews and Care Worker evaluations?
   
We are a recognised leader in the industry and this comes from regular monitoring of our service, satisfaction levels and open communication.
Does the company have experience helping those who are experiencing memory loss associated with ageing or Alzheimer’s?
   
Home Care Assistance offers our exclusive Cognitive Therapeutics Method™. Our Care Workers are trained to promote long-term brain health and engagement.
Are You Ready to Get Started?
Home Care Assistance can help you or a loved one today.
Contact us now for your complimentary in-home assessment.

Let us help you

Home Care Assistance West Coast Perth can help. Call Our Local Team today for your complimentary in-home assessment.

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DEDICATED TO AGEING WELL
Extremely friendly and flexible giving exceptional value with the care provided.
Ralph T.
Sandra P.
Rosalind H.
Excellent service. Efficient, caring and understanding. They cared very well for my dad before he passed away earlier this year and they are now assisting with my mum. Highly recommended.
F N.
ourania M.