Home Care Assistance
I Want To Change My Home Care Provider
Hospital to Home
How easy is it to change providers?
I want to change providers, but not my other support services.
3 steps to changing your home care provider
Call your local Home Care Assistance team, provide us your referral code and the date you will discontinue care with your current provider. One of our Client Care Managers will visit your home to set up your new services ensuring a seamless transition from your previous provider.
Why do people choose Home Care Assistance over their previous provider?
Their current provider charges expensive administrative fees.
Frequent, unexplained changes to their care workers or their schedules.
Waiting long periods of time to have requests for services or goods approved.
They are fed up with being treated like a number and are looking for a more local, personalised service provider.
Moving to a different area is also another common reason for changing Home Care providers
*Some providers may charge an exit fee out of any unspent funds.