Customised care, matching carers to meet our clients’ preferences,

because ultimately the most important person in the world is you

We care like you would care

We believe the best way to deliver exceptional care is to focus on building long-term, trusting relationships between our team, our clients and their families. 

Total Peace of Mind

We understand the trust you place in us and do everything possible to ensure that the home care experience is worry-free for all concerned.

High Quality Care

Perth’s leading Home Care Provider. Servicing clients since 2015 in the greater metropolitan region. From Two Rocks in the North, Mandurah in the South and Mundaring in the Hills.


Allied Health

 Meal Preparation & Transportation


Nursing Care

Medication Prompt

Gardening & Home Maintenance

Cognitive Therapeutics Methods 

Personal Care  

Why Clients Choose Us

  • Value for money

  • Transparency around pricing

  • Personal touch

  • Trust we will deliver

  • 24/7 availability

  • Feel comfortable

  • Nimble dealings

  • Like our approach

Why chose Home Care Assistance as your Approved Provider?

  • We are available 24/7 as a professional resource for you and your family to help you navigate the Aged Care system and ensure you get the best care.
  • All our caregivers are employees, not contractors, who go through a rigorous recruitment process. They all have police checks and have the appropriate qualifications and experience.
  • No set up, exit fees or Basic Daily fee. We only charge a modest package management fee which covers the cost of government compliance and case management.
  • You decide the best time for your caregiver to visit each day, that way you will know the exact time they will arrive.
  • Continuity is a priority with us. We ensure a personality match and work closely with you to select the right Caregivers for you.
  • The Client Care Manager will introduce the Caregiver to you and ensure they are trained on your care plan. An unknown Caregiver will never just arrive on you doorstep services can then start immediately.
  • A Client Care Manager is available 24/7 for clients and their families, including evenings, weekends and holidays.

Carer’s Stories

Michelle - ///

I am on Jim’s Care Team.  He’s a lovely 75-year-old gentleman who has dementia and cannot be left at home alone.  He receives a Level 4 HCP with the cognition supplement.  We visit him every morning to assist with showering and dressing and attend to some housework.  His wife takes care of his meals and medications.  A couple of times each week I also visit him in the afternoon for 3 hours.  Depending on the weather we sometimes go for a walk or do a bit of gardening.  The afternoon visits enable his wife to get out and about and have some much-needed respite. The assigned days vary depending on her schedule. Jim currently uses 10 hours of caregiver support each week.  He also uses the Home Care Package subsidy to hire a hospital bed.  He has chosen to save what’s left of his subsidy so that every few months he can have 24-hour care at home when his wife goes Down South to visit her sister. 


Annette - ////

I look after Mrs.B.  She is a lively, independent 82 year old, on a Level 2.  She recently had a fall which has knocked her confidence a little and no longer feels comfortable going out by herself.  A large part of my role is to provide lots of support and encouragement so that she grows in confidence.   I visit Mrs B 3 mornings each week.  On Mondays we go to the library, Wednesdays its grocery shopping and on Fridays if the weather is good, we take her dog Daisy for a walk in the park.  In addition I help out with some household chores such as vacuuming, changing bed sheets and cleaning out the fridge each week.  

What Is A Home Care Package

    1. A Home Care Package is a Commonwealth Government subsidy provided to assist you remain living in the safety and comfort of your own home.

      The subsidy is paid directly to the approved provider you have chosen to deliver your services.

      There are 4 levels of packaged subsidy*:

      • Level 1 – $24.07 a day or $8,785 per annum
      • Level 2 – $42.35 a day or $15,457 per annum
      • Level 3 – $92.16 a day or $33,638 per annum
      • Level 4 – $139.70 a day or $50,990 per annum

      *subsidy rates correct as at April 2020 and are subject to change

      Additional subsidies are available for certain medical conditions, such as dementia. We can help you determine if you are eligible for these supplements.

      Do you have to pay towards the cost of your Home Care Package?

      There are two fees you may be asked to pay as determined by the Department of Human Services::

       Basic Daily Fee
      This is a discretionary fee Approved Providers may decide to charge.  Here at Home Care Assistance we do notcharge this fee. The maximum basic fee is 17.5% of the single basic aged pension.

      Income-tested Care Fee
      Depending on your income, you may be required to contribute towards the cost of your care. The Income-tested Care Fee is calculated by the Department of Human Services based on information provided in the Aged Care Fees Income Assessment Form. The rate is revised by the government quarterly.

      MyAgedCare have a fee estimator tool to give you an indication of whether you may have to pay an income tested fee

    Steps to obtaining a Home Care Package

    1. Visit your GP to ask for an ACAT (Aged Care Assessment) referral. Or call us on (08) 9385 5675 and we can request one for you. We can provide services on a private basis until your Home Care Package has been assigned.
    1. Have your ACAT Assessment. The assessor will visit you in your home to determine what help you need.
    1. Obtain confirmation letters

    First letter – confirmation from ACAT that you have been approved for a Home Care Package

    Second letter – informing you, you’re near the top of the National queue.  At this point it’s a good idea to: 

    • Complete an Income Assessment with DHS Call us and we can mail the form to you.
    • Compare Approved Service Provider While waiting for your Home Care Package speak to a few service providers and choose the one that best meets your needs.

    Final letter – confirmation from My Aged Care that you have been assigned a Home Care Package

    1. Select your Approved Service Provider Services can start immediately

    Client Testimonials

    Joan H (Kingsley) - Client since January 2018

    Pam, my daughter, did a lot of research before we settled with you.  We felt you had a family feel.  Everybody has been so kind and thoughtful, I wouldn’t say its great, I’d say its excellent.

    Max B (Caversham) - Client since August 2018

    Your Caregivers come in and treat Mum like Mum, the way you want her to be treated.  We’ve been with another care organistion in the past and they couldn’t even encourage Mum to get in the shower, there’s no comparison, you’re 100% better.

    Laurie S - (Booragoon)

    Rose, the Caregiver, has been like one of the family, nothing is too much trouble.  Overall one word sums up your service – meritorious!

    Mary Mc (Quinns Rock)

    The best thing was his carer, Josie, she was suberb with Matt. He was so comfortable with her.  She was absolutely great and he really misses her now that he’s in an aged care facility. 

    Office Address: 2/158 Main Street, Osborne Park WA 6017